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Clark & Beau Christmas Delivery Information 🎄

Our Christmas Collection launches on 28th August, and we know one of the first questions you’ll have is: when will my order arrive?

Christmas launch is our busiest and most exciting time of the year. Last year, we received an incredible 2,291 orders on launch day alone – compared with around 1,250 orders in an average month.

As a small team specialising in personalised clothing, every order passes through our hands and is carefully prepared, personalised and checked before it leaves us. Creating each piece to the standard we expect takes time, so we want to be completely transparent about how Christmas delivery will work this year.

Dispatch stats on 31st August

When can I expect my Christmas order?

Everything in our Christmas launch is in stock and ready for us to personalise, and we will begin dispatching orders from 31st August.

From then, our team will be personalising, packing and dispatching Christmas orders every day.

Orders are dispatched in order number order

Our standard Christmas orders will be completed in order number order, so the earlier your order is placed, the earlier it will enter our personalisation and dispatch process.

Because of the exceptional volume we receive at Christmas, please allow until mid-November for your order to be dispatched.

This doesn't mean every order will take until November. Orders will be leaving us every day from 31st August onwards, but we ask that customers ordering with standard delivery are happy to wait within our Christmas dispatch window.

Need your order for a particular date?

We know Christmas isn't the only special occasion in the diary. You may need your order for a family photoshoot, holiday, birthday, Christmas event or simply want it sooner.

For this reason, you'll have the option to select our Christmas Speedy Service at checkout.

For £10 per order, plus your chosen postage, we'll move your order to the front of our personalisation queue for priority dispatch.

If you have a specific date you need your order by, please select Christmas Speedy Service when placing your order and leave a date in the notes section so we can manage this effectively..

If you're in no rush, there's absolutely no need to add Priority Delivery. Your order will remain in our standard queue and will be lovingly prepared as soon as we reach your order number.

Why Does Personalisation Take Time?

Personalisation is at the heart of Clark & Beau.

Each name and initial is carefully embroidered, every item is individually handled, and every finished order is checked before being beautifully prepared for you.

During Christmas, we're doing this for thousands of individual pieces. We're a small team, and rather than compromise on the details, we give every order the time and attention it deserves.

It's what makes your Clark & Beau pieces yours.

Christmas Delivery FAQs

  • Orders must be placed by 18th December for guaranteed delivery before Christmas. We recommend ordering earlier to avoid disappointment.

  • Yes, we offer next-day and express delivery options at checkout. Express delivery is available until 20th December for Christmas orders.

  • If you've ordered before the cut-off date and your parcel hasn't arrived, please contact us immediately and we'll track your order and help resolve the issue.

  • Yes, you'll receive a tracking number via email once your order has been dispatched. You can track your parcel through our courier's website.

  • Yes, we ship internationally. International orders should be placed by 10th December to ensure delivery before Christmas, though this varies by destination.